Support & FAQ

No. Every kit is designed for DIY and ships with a written and video guide. Start with a beginner-rated kit and use the Finish Finder to match your surface and skill level.

Each kit lists an approximate coverage. Finish Finder also estimates how many kits you need from the area you enter. Coverage is a guide and varies with the substrate and technique — buy a small margin and patch test first.

Yes, when used as directed. Lime and cement products are alkaline and sanding creates dust, so wear the gloves, goggles and mask supplied, ventilate the room and keep materials away from children. Follow the SDS card in the box.

Use a wet-area kit such as the Microcement Pro Wet-Room Kit or Tile-Effect Wall Panel Kit for damp zones, and seal as directed. Kits are for non-structural surface finishing, not waterproofing guarantees.

All prices and charges are in US dollars (USD), including shipping.

Payments are processed securely by Stripe on their hosted checkout. We never see or store your full card number.

Unused, unopened items can be returned within 14 days. Opened consumables cannot be returned for safety reasons. See the Refund Policy for full detail.

Maker Club and Trade are monthly or yearly subscriptions that give member pricing, shipping perks and guide access. They hold no stored value and monthly allowances don't roll over. Cancel any time.